Following these instructions will ensure a simple and effective uninstallation.
- Re-download Mods for HESK and copy the
install directory to your helpdesk.
- Go to your helpdesk's
/install directory, and click on "Tools" -> "Uninstall Mods for HESK".
- Follow the on-screen instructions.
- Once the uninstall is complete, delete these files/folders from your HESK installation:
/language/en/emails, remove the
- Re-download HESK and copy and paste all items into your helpdesk directory, except for the
install folder and for